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Here's What Our Customers Are Saying About Us


  • HIGH PLAINS WOOD PRODUCTS LLC

    My Buying experience… Great company, great experience. We'll be back. - Kevin Brown
  • CAPITAL CITY SUPPLY

    [Product Manager's] knowledge of industrial equipment, and your "FactoryNew" website were key elements in helping us make a decision on the right piece of equipment for our business. Our business is very customer service oriented, and we really appreciate dealing with other businesses that focus on the needs of their customers. Keep up the good work! Thanks. - Dave & Gabriel
  • SLAVA'S CUSTOM FURNITURE & DESIGN INC

    This time was my second experience buying equipment from EX-FACTORY. Both times I've dealt with the same Product Manager, who truly helped me to achieve my goals in this pruchse. The PM was always there to help immediately with any questions I had, helped to get as much as possible information about the machine and tried to make this deal worthwhile for both seller and buyer. I certainly would like to send my words of appreciate to the other Product Manager who also helped me to make important decisions and found [technician] who helped at the highest level possible to have this machine delivered and reinstalled in my facility in Baltimore. His knowledge and experience have helped me to understand themachine, test it reinstalled, and familiarized myself with its main functions. - Once again, thank you, the entire team of EX-FACTORY, and thank you individually Product Managers and Technician. - Slava Mikhalnyuk
  • MASONITE INTERNATIONAL CORPORATION

    My Buying Experience …Worked very well with me. Excellent, would use again. - Frank McGuire
  • RHINELANDER DOOR & MILLWORK INC

    I was well satisfied with the quality of the equipment that was offered by EX-FACTORY. I would call them again for our company's other equipment needs. Thanks again. - Jeffrey Hanke
  • CIRCLE TREE STUDIO

    [Product Manager] went the extra mile for me. Great service. I'm completely satisfied. - Peter Santulli
  • TEKNION LS

    Working with [Product Manager] was excellent, professional, and great customer service. We really felt like a partner with EXF. - Simon Gagnon
  • MANUFACTURERS CHEMICAL, LP

    Product description was incorrect [no fault of EX-FACTORY, seller's fault] and the small piece of equipment was of no value to me. EX-FACTORY recognized a bad situation and issued a fair credit to cover my loss. - Mike Dyer, Product Manager
  • BOYERTOWN PLANING MILL CO

    good experience on buying a large piece of woodworking equipment, have tried other services and this was the best experience i have had.
  • DAN CLARK CONSTRUCTION

    I was very pleased with the whole buying process. Responses to quiestions were prompt and service was good. Shipping quote was reasonable. - Dan Clark, Owner



References

Doing business with us for the first time?

Have a look at a selection of Companies that have done business with us! Since you can look at them by state, we're sure you will recognize some of the names immediately!

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